Delete page that has upgrades

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  greenlinetoronto · Member · Jan 12, 2017 at 5:20 pm

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  There is no where on the site for me to cancel upgrades in order to delete my wordpress site https://greenlinetoronto.wordpress.com/

  There are no upgrades that I’m aware of. We’ve purchased a premium theme. Can you tell me the steps to cancel them so I can delete?

  The blog I need help with is: (visible only to logged in users)

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  rossviviano · Staff · Jan 12, 2017 at 10:51 pm

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  Hi there,

  From what I’ve read, there could be a bug when you go to delete a site with a premium theme. I’ll add the “modlook” tag to the sidebar so WordPress.com staff can take care of this for you.

  Best of luck!

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  kokkieh · Staff · Jan 13, 2017 at 1:23 pm

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  Hi there,

  I can remove the Purpose theme and that will allow you to delete the site. Keep in mind that theme purchases never expire, but if you cancel it and later want to use it again you’ll need to pay for it again.

  With that in mind, please confirm if you’re sure you want to cancel this theme.

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  greenlinetoronto · Member · Jan 13, 2017 at 3:44 pm

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  Yes, please cancel this theme. Thank you.

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  kokkieh · Staff · Jan 13, 2017 at 4:04 pm

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  Done. Please let me know if I can help with anything else.