Delete Premium Janice Theme So I can Delete My Website and Start Over

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  caitw821 · Member · Mar 21, 2017 at 6:13 pm

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  Can you delete it for me. I can’t.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 21, 2017 at 6:15 pm

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  Premium themes have to be removed by Staff or transferred to another WordPress.COM hosted site of yours before the site they are on currently can be deleted. Deleting a site with upgrades https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

  You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.

  Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.

  Canceling and Refunding Purchases
  https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases

  Refunds https://en.support.wordpress.com/refunds/ are time limited.
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

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  timethief · Member · Mar 21, 2017 at 6:18 pm

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  Please understand that deleting a website URL is a meant to be a permanent act. URLs that have been deleted cannot be registered again for 2 years. Instead we empty the site content to start over.
  http://en.support.wordpress.com/recycling-blog-names/

  re: clearing site content
  You must be logged in under the username account that registered the site first. Then to empty the site and keep the URL you have two options:
  (1) Doing this quickly and easily yourself http://en.support.wordpress.com/empty-site/
  (2) Waiting in a queue and having Staff do it for you.

  If you have a lot of content Staff can empty the whole blog for you. That will remove all data including posts, pages, tags, categories, comments, and uploaded files and once deleted, the data cannot be recovered.

  If you need your theme to be reset Staff can do that for you too.

  IMPORTANT NOTE: Deleting blogs and/or blog content does not remove indexed content from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results after it produces a 404 (page not found):
  https://support.google.com/webmasters/answer/6332384?hl=en&ref_topic=1724262&vid=0-635749429504660340-12158368555624983465&rd=1

  If you are sure you want Staff to proceed, post here again to:
  (1) confirm the URL of the blog(s) you want them to empty;
  (2) confirm that you know content deletion is irreversible.

  Also note that if you have changed themes several times you can request that Staff reset the theme for you as they can use a tool that will get rid of any theme leftover bits from any themes switches you made.

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  staff-doublebassd · Staff · Mar 21, 2017 at 8:55 pm

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  Hi there,

  I can remove the theme for you, but you own the theme indefinitely – so I would recommend you to set your site to private in case you ever want to use the theme again for another site.

  Otherwise, I’d be happy to remove the theme for you so you can proceed with the deletion of the site. Just wanted to confirm first.

  Let me know, thanks!