Delete site
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Hi there,
I want to permanently delete this site – https://albanykindy.wordpress.comIt will not allow me to do so due to this error – ‘You have active premium upgrades on your site. Please cancel your upgrades prior to deleting your site.’
However the only purchase I can see is a theme with no expiry.
The blog I need help with is: (visible only to logged in users)
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Hello!
You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.
https://wordpress.com/me/purchases
To remove premium upgrades, navigate to My Upgrades. Click the Settings button (cog icon) and then click Cancel. Follow the prompts.
Here’s the support page on this process: https://en.support.wordpress.com/my-upgrades/
Chelsea
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The only purchase that comes up is a theme, however there is no prompt to delete or cancel this theme.
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Hi there,
It is not currently possible to remove a Premium Theme yourself, but I can do it for you.
I just need you to confirm that you’re sure you want to do it. Premium Themes are not subscriptions, but once you buy one you can use it for as long as your site exists. However, if you cancel it and then later want to use it again you’ll have to buy it again.
An alternative to deleting is to set your site to private. That way both your site and your theme will still be available if you later decide you want to still use them after all. You can set your site to private under My Site ->Settings ->Privacy.
Once you confirm I will cancel the theme.
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I have removed the theme. You should now be able to delete your site under My Site ->Settings.
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