Delete site

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  olivialamont · Member · Jan 16, 2017 at 8:08 am

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  Hello,

  I am trying to permanently delete my site. When I click on delete this message comes up:

  You have active premium upgrades on your site. Please cancel your upgrades prior to deleting your site.

  So I click on Manage Purchases and my Premium Theme is listed (Cocoa) but I can’t stop it or delete it.

  Can you please help me delete my site?

  Many thanks!

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jan 16, 2017 at 10:54 am

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  HI there,

  I can remove the theme for you, but then you’ll need to buy it again should you ever want to use it again in future. Can you please confirm if you definitely want to cancel the theme?

  Alternatively you can just set your site to private so no one can access it. You can do this under My Site ->Settings ->Privacy