Delete Site

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  jasonklobnak · Member · Jul 31, 2017 at 8:39 pm

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  I have deleted any recurring purchases from cart, but it is still saying I have something active in my cart when I do not.

  The blog I need help with is: (visible only to logged in users)

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  kaitwaters · Member · Jul 31, 2017 at 9:16 pm

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  Hi Jason,

  I believe you will need help from WordPress Staff (they have access to see your account); so I have tagged this post with “modlook” to get their attention.

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  staff-doublebassd · Staff · Jul 31, 2017 at 11:06 pm

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  Hey there,

  I checked and you have the Soundcheck theme connected to your site.

  I can remove the theme for you, but you own the theme indefinitely – so I would recommend you to set your site to private in case you ever want to use the theme again for another site or I can have it moved to another site under your account.

  Otherwise, I’d be happy to remove the theme for you so you can proceed with the deletion of the site.

  Let me know, thanks!

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  jasonklobnak · Member · Aug 1, 2017 at 12:20 am

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  Thanks for the reply (from both).

  I’ve moved my site to a self-hosted wordpress.org and have successfully moved everything over. I don’t see myself needing that theme any longer and would love to have it removed.

  Thanks for your help!

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  staff-doublebassd · Staff · Aug 1, 2017 at 1:51 pm

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  Alright! I have removed the Soundcheck theme from your account, so you should now be able to delete your site.

  Please let us know if you need any additional assistance.

  Thanks!

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  jasonklobnak · Member · Aug 1, 2017 at 7:07 pm

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  Great-thank you Darnell!

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  staff-doublebassd · Staff · Aug 1, 2017 at 9:25 pm

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  You’re welcome!