Delete site

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  moeaswimwear · Member · Nov 23, 2017 at 12:52 pm

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  Hello,
  It’s impossible to delete my website because it say ‘You have active premium upgrades on your site. Please cancel your upgrades prior to deleting your site.’
  I register a premium theme but i don’t find the way to cancel it…so i can’t delete my website because of this i think.
  Could you do something ?
  Best regards

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Nov 23, 2017 at 1:30 pm

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  HI there,

  To delete your site with a premium theme, you have two options:

  – Transfer the theme to another site or user
  – Cancel the theme purchase.

  Let us know how you would like to proceed. If you have any additional questions, please let us know.