Delete Site

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  jlfitzgerald · Member · Nov 10, 2014 at 3:26 am

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  I have a couple of sites that have been deleted before they were disconnected from their JetPack connections. They now show up as bad connections when I go to my WP .com site account. How do I delete them from my account? There is no self-evident way to do this on the site.

  The blog I need help with is: (visible only to logged in users)

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  staff-happychia · Staff · Nov 10, 2014 at 9:52 am

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  This requires staff’s help. I tagged this thread for staff’s attention. They will be able to help you.

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  jeremeylduvall · Member · Nov 11, 2014 at 7:33 pm

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  Hi @wdfelixii,

  Could you let me know the addresses of the sites you’re referring to? I’m happy to delete them for you.

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  jlfitzgerald · Member · Nov 11, 2014 at 8:46 pm

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  There two sites that need deletion. It is one website domain, http://www.writer51.com, but it appears twice.

  A third domain, http://www.jackfitzgerald.com, shows a JetPack Problem message but the site is active and Jetpack shows no messages on the site. This site should remain active. I just don’t know which message to believe, the one in my WP.com account or the Jetpack install on the site itself. I can live with the WP.com message if the site itself is actually okay.

  Let me know if there is any additional info that can help. Thanks for the assistance.

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  jeremeylduvall · Member · Nov 11, 2014 at 10:56 pm

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  Hi!

  I have removed the writer51.com site from your account. It looks like Jetpack is indeed connected to jackfitzgerald.com. Can you let me know where you’re seeing the Jetpack problem message or the contents of the message?

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  jlfitzgerald · Member · Nov 11, 2014 at 11:50 pm

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  Thanks very much. They (writer51) are now gone. I see the Jetpack Problem message on the Jack Fitzgerald tile when I sign into my WP.com account and go to my sites. When I click on the message it pauses then the Jetpack screen displays with the message Debug Everything Looks Good.

  I see no problem with the JP features in the Jack Fitzgerald site so I am unclear if there really is a problem. Thanks, again, for the great help.

  Dan

  WD Felix IIaccount
  [redacted]

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  jeremeylduvall · Member · Nov 12, 2014 at 12:16 am

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  Hey Dan,

  I’m not seeing any errors on our side either so I believe everything is working fine. Can you take a screenshot of the error message you’re seeing using one of the methods here?

  Take a Screenshot

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  timethief · Member · Nov 12, 2014 at 12:20 am

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  @jeremeylduvall
  Please remove the phone number above.

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  jlfitzgerald · Member · Nov 12, 2014 at 1:53 am

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  I have the file but I don’t see how to make an attachment to this email.

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  jlfitzgerald · Member · Nov 12, 2014 at 2:00 am

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  [attach 1]

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  jeremeylduvall · Member · Nov 12, 2014 at 6:31 pm

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  @timethief – Done. Thanks!

  @wdfelixii – I’ve sent an email to you from help@wordpress.com. You can reply back there with the image as an attachment. Thanks!