Delete site & account

  • Unknown's avatar

    Hello,
    I had cancelled/deleted my upgrades for this site yesterday. I wanted to delete everything, since I will no longer be using WordPress. However, it won’t let me delete anything. It says it still needs to switch over my plan and to wait 10-15 minutes, but it’s been way over that now. Can I please have the site and this account deleted?
    Thank you so much for your assistance!

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi there!

    So your site still has some of the content that is part of the Business plan (custom themes and plugins). We can revert the site fully, which will delete everything you added to the site. Can you confirm if you’d like us to do that on melodiajparker.wpcomstaging.com? Once that’s done, you will be able to delete the site completely.

    On a separate note, may I know what led you to cancel your subscription? If you still need a site, we’d love to help you build it on WordPress.com. Feel free to tell us about your site needs, and we’ll be happy to share specific guides with you.

    If you’re short on time or need a site built by experts, you can also check out our website design service, Built By WordPress.com. Our experts can build the website for you following your site requirements.

    Feel free to let us know if you have more questions.

  • Unknown's avatar
    iamnolongerusingthissite23 · Member ·

    Yes, please revert the site. Thank you!

  • Hey there,

    Many thanks for that confirmation.

    It should be now possible to delete the site here: https://wordpress.com/settings/delete-site/melodiajparker.wordpress.com

    For our information, would you be willing to explain why you’re deciding to cancel/refund?

    Looking forward to hearing from you!

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