Delete Site Content

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  isabe96 · Member · Sep 10, 2021 at 4:21 am

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  Hello! The site hosting the above link was permanently deleted a few moments ago. However, I can still access the file linked above, which lived on that site. Why is this? How can I ensure that this file is permanently deleted along with my site?

  Thank you.

  Site: (email visible only to moderators and staff)/2017/09/isabella-deluca_resume20171.pdf.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  aleone89 · Staff · Sep 10, 2021 at 8:29 am

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  Hello there,

  Many thanks for reaching out.

  When I visit vtbusinessprepseminarbit4484.files.wordpress.com/2017/09/isabella-deluca_resume20171.pdf I’m seeing a 404 message, which indicates this file has been purged.

  Is this the correct file link?

  Many thanks.

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  isabe96 · Member · Sep 10, 2021 at 1:06 pm

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  The link is correct, and I can still access it in multiple browsers and even after clearing my browsing data. What can be done to ensure it is taken down?

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  aleone89 · Staff · Sep 10, 2021 at 2:44 pm

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  Hello there,

  Ok, as the files is purged and presenting a 404 message, you could try clearing the browser cache as well as the cookies.

  Can you also confirm if this file presents a 404 on other internet connections please.

  Many thanks.

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  isabe96 · Member · Sep 10, 2021 at 2:52 pm

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  Hmm no luck, unfortunately. I tried clearing cookies, using a new browser, and sending the link to a friend to try opening it on another device. And the file comes up as the top option when I do a new key word search on google (even in a new browser). Is there any way to explain what is happening?

  I appreciate your time on this.

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  aleone89 · Staff · Sep 10, 2021 at 3:22 pm

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  Hello there,

  Hmm, it sounds like there’s another link at play here..

  Can you paste what’s been sent to your friend please? Just to double check.

  Many thanks.

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  isabe96 · Member · Sep 10, 2021 at 3:23 pm

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  Sure thing! This is what I sent to her:

  Click to access isabella-deluca_resume20171.pdf

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  aleone89 · Staff · Sep 10, 2021 at 3:48 pm

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  Hello there,

  Ok that’s definitely a purged file.

  What’s the URL of the site that this has been uploaded to?

  Many thanks.

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  isabe96 · Member · Sep 10, 2021 at 3:57 pm

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  This is the website, and I definitely get a 404 error when I navigate to it:

  https://vtbusinessprepseminarbit4484.wordpress.com/2017/09/13/first-blog-post/

  But I am troubled by why I and others can still open the pdf that used to live on this site. Any ideas about why this might be?

  Thank you.

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  helper-heroponriki · Member · Sep 10, 2021 at 5:02 pm

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  Again, the file has been purged on our end as the file reports a 404 Not Found message.

  You can query that file via the command line to get that response:

  curl -I https://vtbusinessprepseminarbit4484.files.wordpress.com/2017/09/isabella-deluca_resume20171.pdf

  The response I get is HTTP/2 404 – which means the file doesn’t exist.

  However, based on this:

  And the file comes up as the top option when I do a new key word search on google

  Google will cache site data even if a site is deleted and you will need to wait until your results drop in the search engine, which could take 3-4 months to occur. There is no further action you can take on WordPress.com’s end. You may request that Google remove a website from their index through their website removal request tool.

  Hope that clarifies things.