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Forums / Delete Site & Profile

Delete Site & Profile

  • Unknown's avatar
    aw05se · Member · Feb 10, 2017 at 6:36 pm
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    Hello,

    I am trying to delete my site, however WordPress will not let me because it says that I still have purchases on my account. I have already deleted everything- the only thing that I cannot delete are the themes that I have purchased in the past. I am not deleting because of anything WordPress has or has not done; just not into blogging anymore.

    Thank you in advance for your help!

    Amanda

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Feb 10, 2017 at 6:38 pm
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    There is a bug and Staff have to remove the premium themes or transfer them to other sites you have registered.

    I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    staff-zinnia · Staff · Feb 10, 2017 at 7:20 pm
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    Hi Amanda –

    I’ve removed the premium themes and you should be able to continue with the site deletion. Just one last reminder that this is permanent. You will not be able to use this site address in the future.

  • Unknown's avatar
    timethief · Member · Feb 11, 2017 at 7:34 pm
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    To delete a WordPress.COM hosted blog you must be logged in as Admin under the exact same username account that registered the blog to navigate to Dashboard > Tools > Delete Site. The guide is here http://en.support.wordpress.com/delete-site/

    https://wordpress.com/settings/delete-site/NAME_OF_BLOG.wordpress.com

    *Replace “NAME_OF_BLOG” with the actual name of the blog in the URL above.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

    If the log-in information is lost you need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

    Read also: Account Recovery https://en.support.wordpress.com/account-recovery/

    Be aware that deleted blog URLs are not recycled, regardless of who registered and deleted them and no exceptions are made except for the one stated here http://en.support.wordpress.com/recycling-blog-names/

    Other options
    To empty site content and keep the URL see here https://en.support.wordpress.com/empty-site/

    To change blog visibility to Private go to > Settings > Reading scroll to Blog Visibility and choose option 3. See the guide here http://en.support.wordpress.com/settings/privacy-settings

    To transfer the site to another username account provided that username account has first been added as an official user of the blog https://en.support.wordpress.com/user-roles/#adding-users-to-your-site with Admin status. https://en.support.wordpress.com/user-roles/#administrator
    http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

  • Unknown's avatar
    timethief · Member · Feb 11, 2017 at 7:35 pm
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    Here’s how to deactivate your account:
    Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/

    1. You can go to My Account->Edit Profile at https://wordpress.com/me/account and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.

    2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
    https://wordpress.com/settings/notifications/

    3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
    http://www.thebitmill.com/tools/password.html

    4. To hide your Gravatar profile, login and on the bottom right hand corner of your Gravatar profile page you will find a “hide” button visible only to you that you can click. http://en.gravatar.com/support/profile-privacy

    IMPORTANT NOTE: Deleting blogs and/or blog content or making the site private does not remove indexed content from the SERPs (search engine page results) and we cannot help with that. Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results after it produces a 404 (page not found):
    https://support.google.com/webmasters/answer/6332384?hl=en&ref_topic=1724262&vid=0-635749429504660340-12158368555624983465&rd=1

  • The topic ‘Delete Site & Profile’ is closed to new replies.

Tags

  • delete account
  • delete site
  • Deleting a site with upgrades
  • remove premium theme
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 9 years
  • Latest reply from aw05se

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