Delete theme

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  kristielleamy · Member · Nov 12, 2016 at 4:53 am

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  I’m trying to remove my wordpress.com page, however in order to do so I must cancel any premium upgrades. However when I go to manage upgrades, there’s no way of cancelling them?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 12, 2016 at 11:05 pm

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  Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Nov 13, 2016 at 1:05 am

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  Hi @kristielleamy, to clarify, do you want to keep your domain to use it elsewhere? Let’s sort that part out first, then we can cancel what you don’t need.

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  kristielleamy · Member · Nov 15, 2016 at 12:11 pm

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  Hi Supernova, I don’t want to keep the domain kristielleamy.wordpress.com as I now use another one.

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  supernovia · Staff · Nov 15, 2016 at 9:05 pm

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  Thanks @kristielleamy. You have just the subscription to your theme left. It does not expire, and it can only be assigned to one site.

  If you may want to use it again, it would be best to leave the site active (but private). I can remove the theme, but won’t come back. Is that okay.

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  kristielleamy · Member · Nov 16, 2016 at 1:45 am

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  Hi Supernovia,
  No, I don’t want to use the theme again. I would like both the theme and the site deactivated.
  Thanks.

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  supernovia · Staff · Nov 16, 2016 at 4:52 am

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  @kristielleamy Okay, I’ve removed the theme. You can now make the site private or permanently deactivate the address here:
  https://wordpress.com/settings