Delete users
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Hi, my site users have been deleted and I do not have a backup
Help me pleaseWP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hi there, I checked your account here, but I don’t see any sites under it.
What is the URL of the site with the problem?
Once we know that, we’ll be able to either help or direct you to the folks who can. :)
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Ah, I’m sorry, but your site is not hosted here at WordPress.com. Instead, it’s a site running the software from https://wordpress.org and hosted elsewhere.
Because WordPress.com and WordPress.org are two different entities https://wordpress.com/support/com-vs-org/ and the site was not using our backup product https://jetpack.com/upgrade/backup/ we are unable to directly assist with this.
In this case, I recommend contacting your hosting provider to ask if they have a backup of your account that can be restored.
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