Delete website

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  partycharacterslosangeles · Member · Oct 20, 2017 at 6:34 pm

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  Hi,
  We want to delete this website. When I’m trying to delete then I’m getting below message.
  ‘You have active premium upgrades on your site. Please cancel your upgrades prior to deleting your site.’
  When I’m going to cancel upgrades there is not such option.

  Please cancel our site upgrades and delete this website.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 20, 2017 at 6:55 pm

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  Did you use this guide with instructions at TravelPod here http://www.travelpod.com/blog/2017/05/15/wordpress-import-intructions/?

  If you have not succeeded type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Oct 20, 2017 at 6:56 pm

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  Yikes! I just posted that into the wrong thread. Please ignore what I posted an wait until I post again.

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  timethief · Member · Oct 20, 2017 at 6:57 pm

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  Premium themes must be removed by Staff or transferred to another of your sites registered under the same username account.

  Which of the two do you select please?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Oct 20, 2017 at 7:42 pm

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  Hi there,

  I can remove the theme for you, but you own the theme indefinitely – so I would recommend you to set your site to private in case you ever want to use the theme again for another site or I can transfer them to another site per @timethief’s recommendation.

  Otherwise, I’d be happy to remove the theme for you so you can proceed with the deletion of the site.

  Let me know, thanks!