delete website
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A few days ago I found someone had hacked into my wordpress account and delete website. Is there any way I can restore this? I set up the website on email no longer in use.
The blog I need help with is: (visible only to logged in users)
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Hi there,
The site can only be deleted by the owner.
It is possible to reverse a site deletion for the first 30 days after a site is closed. Staff will be able to assist you in restoring your site during this 30 day window. Once the 30 days have passed, all of your site data is purged and cannot be restored, and the site address is deleted and cannot be reused.
I am tagging this thread with MODLOOK so staff can help you with this issue.
Please keep patience while someone from support staff gets back to you.
Hope this gets resolved soon.
Thanks.
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ah – no i’m not – sorrry – the email has been changed –
i can access the email where it was originally set up -
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apologies for confused answer :) – no I am not able to sign in to my wordpress account – the password has been changed
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the address was (email visible only to moderators and staff) and yes I still have access to it
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Hi there,
There were no email changes on that account. The reason you cannot log in is because the account itself has been deleted. This was done by someone who knew the login details of the account, as there also has not been any password resets or password changes on that account prior to it being deleted.
If you still have access to that email address, you should have received an email from us two weeks ago notifying you of the account closure. Please check your inbox and also spam or any other filters for that email and reply there so we can help you restore your account and sites.
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Thank you. I have access to that account but don’t use it as it did have problems and only seems to have spam. A week or so ago I went in and delete 600 or so emails – all spam I thought. I do remember seeing something about wordpress but deleted it thinking it was spam – sorry.
Is there any way you can send another ? It’s a real pain as I had been adding to the website for years. What I can’t understand is why anyone would delete it. It’s got no value to anyone – only has my blogs.
Ah well – I hope you can do something otherwise I’ve got the process of looking through all my old word documents and putting all blogs together again.
Many thanks for looking into this for me -
I’ve sent an email to the address associated with your account. Please let me know if you don’t receive it.
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