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Forums / Delete website, but still online.

Delete website, but still online.

  • Unknown's avatar
    duww · Member · Dec 21, 2023 at 5:29 pm
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    I deleted a website (blog.wordpress.com) and closed my account. Now two month later, the website is still online. I can no longer login to that account as it was closed. How can I have that website removed?

  • Unknown's avatar
    staartmees · Member · Dec 21, 2023 at 7:26 pm
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    What is the URL of the site you are talking about because blog.wordpress.com is the official blog of wordpress.com and certainly not your free wordpress.com website.

  • Unknown's avatar
    duww · Member · Dec 22, 2023 at 8:07 am
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    https://wouterwouters.wordpress.com

  • Unknown's avatar
    themagicrobot · Member · Dec 22, 2023 at 9:02 am
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    That site hasn’t been deleted. Assuming that you are the Admin of that site perhaps you should try again following these instructions.

    WP
    Delete a Website
    in WordPress.com Support
    3 min read
    This guide explains how to shut down your WordPress.com site and erase all of its contents permanently. How to Delete Your Site ⚠️ Deleting a site permanently removes it and you’ll never be able to re-use its WordPress.com address (such as yourgroovysite.wordpress.com). To permanently delete your WordPress.com website, follow these steps: Consider if you need to delet
  • Unknown's avatar
    themagicrobot · Member · Dec 22, 2023 at 9:03 am
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    Of course you’ll need to log out and log back in to the account associated with that site.

    WP
    Recover Your Account
    in WordPress.com Support
    5 min read
    At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify your
  • Unknown's avatar
    duww · Member · Dec 22, 2023 at 9:07 am
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    As I closed that account as an Admin after deletion of the website, I can no longer login or recover. So there is the problem!

  • Unknown's avatar
    themagicrobot · Member · Dec 22, 2023 at 9:08 am
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    The account you require hasn’t been closed

    https://wordpress.com/forums/users/wouterwouters/

  • Unknown's avatar
    duww · Member · Dec 22, 2023 at 9:33 am
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    That is a new account. The old account is closed (stated by WordPress when I try to login with the old credentials).

    And if I follow the ‘account recovery’ procedure, I do not have the details anymore for proof of ownership (other than all the contact information on the old website to proof it is me).

  • Unknown's avatar
    staartmees · Member · Dec 22, 2023 at 10:45 am
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    It’s totally impossible to close an account without also deleting the according website. https://wordpress.com/forums/users/wouterwouters/ has been created on Dec 12, 2009 so it’s definitely the account owning that site.

    To find the email account connected to that wordpress;com account, leave a comment at https://wouterwouters.wordpress.com/2017/08/22/wouter-wouters/ and check all of your email accounts.
    Next step is to set up a new password – https://wordpress.com/support/passwords/#reset-a-lost-password

  • Unknown's avatar
    duww · Member · Dec 22, 2023 at 10:57 am
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    Something definitely went wrong as the account is closed.
    I still have all login credentials, but as the account is closed there is no account to login and delete the website again.

    So the question is: how to delete a website with a closed account?

  • Unknown's avatar
    staartmees · Member · Dec 22, 2023 at 11:30 am
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    Let’s wait for a Staff member

  • Unknown's avatar
    duww · Member · Dec 22, 2023 at 11:30 am
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    @staartmees thanks, the comment suggestion solved it. Looks like there were 2 mail addresses connected to the account.

  • Unknown's avatar
    staartmees · Member · Dec 22, 2023 at 11:38 am
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    FYI: a wordpress.com account can’t have 2 email accounts as the email address is the unique identifier on the wordpress.com platform.

  • The topic ‘Delete website, but still online.’ is closed to new replies.

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  • In: Support
  • 3 participants
  • 12 replies
  • Last activity 2 years
  • Latest reply from duww

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