Delete website with premium upgrades

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  elsabrussel · Member · Sep 24, 2017 at 1:00 pm

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  Hi,

  I would like to delete my site since we have a new one on a different host. I can’t delete it because I have premium upgrades. I follow the details but there is no option for me to delete the theme I bought.

  Can you please delete the theme I bought? It’s called Exhibit and our page is elsabrusseldotbe.wordpress.com.

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  krutidugade · Member · Sep 24, 2017 at 2:11 pm

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  Hi there,

  A premium theme should be transferred to another blog or removed from blog. It can’t be deleted along with site.
  Only staff can remove the theme for you.
  https://en.support.wordpress.com/delete-site/#deleting a-site-with-upgrades

  I’ll add <strong > modlook</strong > tag in sidebar for staff assistance in this matter.
  Once the theme is removed, you can delete the site.

  Hope this helps!

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  elsabrussel · Member · Sep 24, 2017 at 2:50 pm

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  Thank you!

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  kokkieh · Staff · Sep 24, 2017 at 4:44 pm

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  Hi there,

  I’ve removed the theme, so you should now be able to delete your site.