Delete WordPress account

• 

  fivebravo · Member · Mar 6, 2016 at 11:52 pm

  • Copy link
  • Add topic to favorites

  I accidentally checked out and wanted to cancel my account and be reimbursed

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 6, 2016 at 11:58 pm

  • Copy link

  and be reimbursed

  Please provide details such as:

  1. The username account that purchased the upgrade.
  2. Exactly which upgrade was purchased and when it was purchased.
  3. The underlying .wordpress.com blog the upgrade was purchased for.
  4. Any domain URL that is involved in the transaction.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads.

  How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  staff-ozmodiar · Staff · Mar 7, 2016 at 3:10 am

  • Copy link

  The WordPress.com user account that you are posting from does not have any upgrades associated with it. Could you have had a second user account?

  What upgrade did you purchase?

• 

  fivebravo · Member · Mar 7, 2016 at 3:12 am

  • Copy link

  Nothing at all… I went through trying to find out why I had a 99 dollar charge on my debit card account.. But there is nothing with my wordpress account that should make that happen.

• 

  staff-ozmodiar · Staff · Mar 7, 2016 at 7:39 pm

  • Copy link

  Your best bet might be to use https://wpchrg.wordpress.com/. That system is built for exactly what you are experiencing, a mystery charge.

  Also, how was the charge listed on your debit card statement?