Deleted a picture from my draft and it deleted the entire draft.
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I have tried undo and everything else I can think of. There is not a history button where
I can revert to a previous revision. That was hours of my hard work and a school assignment that is due very soon. Can you please help me get the draft back? It is titled ‘Gear Up’.Thank you,
Sarah Gorder
The blog I need help with is: (visible only to logged in users)
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Correction, I cannot revert to a previous revision. History and revisions are not options for me. Please help ASAP.
Thank you.
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I had the exact same problem. I deleted a picture and it deleted all of the text. I checked the drafts and the only saved draft was from one day ago. While it had auto-saved many times since then, that was the only one available. So I lost about 2,000 words that can’t be recovered.
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Hi Sarah –
I’m happy to take a look. It sounds like you’ve checked revisions already.
Please confirm which site you’re inquiring about as I see that https://amateurfilmmaking.wordpress.com/ has been deleted.
chaiwalla – appreciate you chiming in here. Could you tell me a bit more about your set up? I’d like to see if there’s a pattern going on. Please share the following…
– working from app or web browser
– app version number or web browser type and version
– extensions enabled?
– operating system
– detailed steps as to how the image was added to the post
– detailed steps as to how the image was deleted from the post -
Thanks for getting back to me. It seems I fell victim to two separate problems. First, the details:
– Working from web browser
– Firefox 62.0.2 (64-bit)
– Extensions enabled
– Windows 7 Home Premium
– Image was added to the gallery by browsing my desktop
– I mischaracterized it in my first post – I actually didn’t delete the image. I cut the image to paste it elsewhere in the post, and at that moment the text disappeared. The text hadn’t been highlighted, so when I pasted, I saw that only the image was on the clipboard.There was no “undo” action available, and when I looked under “history” there was only one much older draft available. Everything up until that point appeared normal – there had been no indication that the autosave hadn’t been working while I was typing. I restored that draft so as not to lose any more of the text.
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@chaiwalla, can you please tell us your site’s address and the title of the draft post so we can take a look?
And it sounds like you’re using the editor at My Sites ->Blog Posts, correct?
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Hi,
the address is voicethrower.wordpress.com
As for the draft in question, I ended up rewriting much of it and then publishing yesterday, so I won’t be needing to restore any of it.
But it would be good to figure out, for future posts, if there’s any danger of the same thing happening.
It’s the post entitled ‘The Flute and the Arrow’ … and now when I look at the history, there are two revisions recorded: one of 900 words (the first time it saved) and then yesterday’s reconstruction.And yes I’m using the editor to access the site.
Thanks! -
Thanks, @chaiwalla, we do have two editors.
… and now when I look at the history, there are two revisions recorded: one of 900 words (the first time it saved) and then yesterday’s reconstruction.
Did you happen to save that manually, or was that an auto save?
Can you also confirm how you’re connected, and if possible, how long you were working on the post? Normally if you’re using the editor at wordpress.com/post, it saves to the web every few minutes, as long as there’s a connection. I’m wondering whether the connection was lost at some point.
Trying to duplicate the cut error, too: you’re saying cut cut out the image and the text, but only the image pasted, right?
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When I edit, I access my posts via a bookmark called Your Site < Night in the Lens, and use the drop-down icon “Write” to go into the draft in progress.
I don’t remember precisely, but I would say that writing the post spanned from sometime Saturday until about 8:30pm Monday, when the apparent error happened.
It was a combination of manual saving and autosaving throughout the writing of the draft. I would make a point to manually save every time I closed the window, in case it hadn’t autosaved recently enough.
There would’ve had to have been later points at which my draft was saved, following the 1pm draft from Sunday, since I was working on it later in the day, and then picked it up the next day after having shut down my computer. Does that make sense? In other words, I’m quite certain that it saved a later draft, but then after the text disappearance, there was only that 900-word draft recoverable.
I’m connected to an access point to a public wi-fi network in my home. It could be that the connection went down from time to time, but that wouldn’t explain a more than 24-hour absence of drafts, since I was working intermitently and frequently on the draft.
Again, I had no reason to believe that auto-saving was not happening. (That has happened to me before, in separate scenarios, and was always resolved when the internet connection went back to normal). Likewise I was accessing other sites during the period of writing the draft, and had no trouble with the connection, that I could tell.
About the cut: yes, it’s exactly as you say – I cut the image and caption (selecting the caption first and dragging onto the image) and it only pasted the image. I tried to duplicate the error myself, and couldn’t make it happen a second time.
It could have been a fluke, either from my keyboard or connection. To me, the more worrying problem is the anemic autosave, and what that means for future posts. -
Agreed, the pasting thing could well have been a one-time fluke or a mistake. I’ll be watching to see if I can duplicate it. But it should have been easy to recover from.
The lack of autosaves or even manual saves is concerning, so I think I’d like to focus on that if it’s OK with you.
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Thanks. The next time I write a post I’ll check periodically on the draft history, and report if any anomalies happen.
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