Deleted a picture from the media library but the link still showing it

  • Unknown's avatar
    turningpointsedu · Member ·

    I deleted a picture from the media library but the link still showing it

    This Photo need to be removed from WP server ASAP

    here’s the link

    https://i2.wp.com/www.turningpointsed.com/wp-content/uploads/2014/03/College.jpg?fit=620,445

    the Picture still showing on the server

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    staartmees · Member ·

    I get a 404, so it has been deleted.

  • Unknown's avatar
    turningpointsedu · Member ·

    Still working with me even after clearing the cash, or trying it on a new browser the link still working and active and showing the photo

    I tried a few times from different browsers and still working

    any advice on how long it will take to be deleted from the wp server?

    it’s been almost 4 days now

  • Unknown's avatar
    helper-heroponriki · Member ·

    Since you’re using the Jetpack plugin, it looks like you activated their Site Accelerator tools and those tools are caching your site images. Simply removing the original image from your site does not remove the cached image from the system, which only Jetpack support can do.

    I want to provide a more in-depth explanation of how this feature works within our system at WordPress.com in hopes that it clarifies some things. To explain, Jetpack’s Site Accelerator caches only resized images rather than the original image.

    In short, this feature processes images in this order: someone tries to load a resized image in their browser > our system receives that request -> realizes we don’t have a cache of that resized option -> fetches the original image -> creates a resized version -> caches it -> serves it to that same person. We then save that cached resized option.

    On our end, if you can give Jetpack support all of the cached links (starting with i0, i1, and i2) to remove the original image and keep Site Accelerator disabled, your images will no longer appear in our system.

    The only exception is if someone had saved an image URL with Site Accelerator domain OR a cached page has image URL with Site Accelerator domain prefix. Of note, this means that if you try to check to confirm if the images are removed from our system and you re-load the Site Accelerator specific URL (the one starting with i0, i1, i2), this will trigger a cache once more of the image to return.

    What that means for you is that you should not re-load those URLs once they’re removed from the cache – by doing so you’ll trigger the system to cache it again. The only exception here is if you removed the original file from your site.

    With that said, when I try to load that URL, I get this message:

    What that means is that the cached image is no longer in the system. If you still see it elsewhere, like in Google Image search, that isn’t something we can control.

    I hope that clarifies things!

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