Deleted account

• 

  julianmoss92 · Member · Feb 27, 2021 at 11:18 pm

  • Copy link
  • Add topic to favorites

  hello, i recently received an email that my account has been deleted, i believe this to be a mistake or i fact a victim of some online hack as i have not deleted anything

• 

  supernovia · Staff · Feb 28, 2021 at 2:01 am

  • Copy link

  Hi, thank you! Can you please respond directly to the email to reach the account recovery team?

  If you’re having trouble with that, please type the account username so we can look it up and see what’s going.

  Just be advised, we’ll want to take care of this ASAP, so the account doesn’t get closed permanently. That happens at 30 days.

• 

  julianmoss92 · Member · Feb 28, 2021 at 11:23 am

  • Copy link

  ??? what do i do to recover my website

• 

  staff-doublebassd · Staff · Feb 28, 2021 at 4:38 pm

  • Copy link

  Hi there,

  Have you responded to the automated email? That email goes to the account recovery team, and if you mention that the site deletion was a mistake or was not done by you, then they can reverse the deletion if it has been within 30 days. If you have already replied, please wait to hear back from them.

  Thanks!

• 

  julianmoss92 · Member · Feb 28, 2021 at 5:09 pm

  • Copy link

  i have an email it’s saying reply to but every time i do it said message wasn’t delivered

• 

  staff-doublebassd · Staff · Feb 28, 2021 at 5:17 pm

  • Copy link

  Okay, please reach out to the team at passwordhelp@wordpress.com with reference to the automated email and they will be able to assist.

  Thanks,