Deleted Account and Domain Name

  • Unknown's avatar
    krsa1552 · Member ·

    Hello,

    I realized I had several WordPress accounts and I accidentally deleted the one with my custom domain name. Is it possible to restore that account and most importantly the domain name. Please help!

  • kokkieh · Staff ·

    Hi there,

    What is the domain, and the username of the deleted account?

    To restore a deleted account we need the request to come from the email address that was attached to that account. When you deleted the account, we sent you an email confirming that. If you still have that email, you can reply to it directly, and someone from our account recovery team can help you reactivate the account.

  • Unknown's avatar
    krsa1552 · Member ·

    Hello!

    The domain name is kidsagain.org. The email account is (email visible only to moderators and staff), kidsagainfoundation.wordpress.com

    Thank you!

  • staff-blorbo · Staff ·

    It looks like you’ve canceled the domain name, meaning you no longer own it.

    Please let us know which of these options works best for you:

    Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

    Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

    Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

    —

    If you do choose to repurchase the domain, we’ll need to first receive the request from the WordPress.com account which owned it, so you’ll need to recover that account first by replying to the deletion confirmation email.

  • Unknown's avatar
    forestvillechurchofchrist · Member ·

    Hello,

    I would like to repurchase the domain name! Please send me an invoice.

    Thank you.

  • staff-blorbo · Staff ·

    Ok, we’ll need to first receive the request from the WordPress.com account which owned it, so you’ll need to recover that account first by replying to the deletion confirmation email.

  • Unknown's avatar
    forestvillechurchofchrist · Member ·

    Yes,

    I would like to repurchase the domain name. Please send me an invoice.

    Thank you.

  • Unknown's avatar
    forestvillechurchofchrist · Member ·

    😊

  • staff-blorbo · Staff ·

    We’ll need to first receive the request from the WordPress.com account which owned it.

    That is not the account you’re currently replying from.

    You will need to recover that account first by replying to the deletion confirmation email.

  • Unknown's avatar
    krsa1552 · Member ·

    Hello!

    I did (#4007459). I am still waiting for a response.

  • supernovia · Staff ·

    Looks like your account is re-opened and an invoice has been sent. Please update us as soon as that’s paid. Thanks!

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