Deleted account still getting charged

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  1234mememe · Member · Apr 1, 2022 at 6:22 pm

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  Account was deleted 8 years ago. I received a pay pal bill which I contested. Now I see this is still open and you will not allow me to close because I have a $15.00 charge back fee. This is very frustrating.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 1, 2022 at 6:38 pm

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  Your Premium Plan for krkingston.wordpress.com was renewed on July 28, 2019, since auto-renew was enabled on the plan.

  Typically, you can cancel and refund these via https://wordpress.com/me/purchases in accordance with our refund policy https://wordpress.com/support/refunds/

  However, instead you initiated a chargeback dispute with PayPal: https://wordpress.com/support/payment/chargebacks/

  To proceed, please contact our billing department via billingsupport@wordpress.com