Deleted/Deactivated URL

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  staceyhamilton69 · Member · Jun 2, 2022 at 4:12 pm

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  Our former IT Director has left and we are unable to determine what is wrong. Our Stripe gateway is no longer taking payments because of the URL disappearing. We are unaware of what happened so what it the next best step for us to take? Thank you in advance!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  amiteshg93 · Member · Jun 2, 2022 at 4:56 pm

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  Hi there,

  What is the URL for the site you’re referring to?

  Thanks! :)

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  staceyhamilton69 · Member · Jun 2, 2022 at 5:01 pm

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  https://beaa-al.org/wp-json/wpsp/v1/webhook-receiver/

  Thank you!

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  amiteshg93 · Member · Jun 2, 2022 at 5:13 pm

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  Hi there,

  It seems there’s a problem with the Stripe Webhooks.

  However, the website ‘https://beaa-al.org’ you have posted uses open-source WordPress software (from WordPress.org) and is hosted with AT&T, while this forum uses the hosted WordPress.com platform.

  They’re very similar, but two separate things.
  https://wordpress.com/support/com-vs-org/

  To get help with your issues, you may want to try contacting: https://wordpress.org/support/plugin/woocommerce-gateway-stripe/

  You may also ask any other questions in the WordPress.org community:
  https://wordpress.org/support/forums

  Hope this helps! :)

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  staceyhamilton69 · Member · Jun 2, 2022 at 6:03 pm

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  I’m sure it will, thank you so much again!

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  amiteshg93 · Member · Jun 2, 2022 at 6:48 pm

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  Hey @staceyhamilton69,

  Great! :)