Deleted default admin user and added new admin user

  • Unknown's avatar

    I deleted the default admin and added a new admin user. Unfortunately, I cannot log into WordPress.com with the new admin username info. It says it does not exist.
    I am getting very frustrated.

  • Hi there!

    What’s the address of the site you’re trying to access?

  • Unknown's avatar

    So my website domain is
    shefindshim.com

    I am having a couple issues:

    (1)When trying to log in to WordPress.com…It will not accept my New User Admin login.
    New User Admin login is:
    (email visible only to moderators and staff)

    It says user does not exist.

    It only allows me to login with the original user email I used to set up everything ((email visible only to moderators and staff)). I find this odd because I ALREADY deleted this original user login.

    (2)When I type the following link, I get an error page http://www.shefindshim.com/wp-admin/

    I do not know why this link is not working. Maybe it has something to do with issue I explained under (1).

    (3) I have not received a link to verify the email address of my new user login: (email visible only to moderators and staff)

    I have no clue how to fix all these issues and I really need assistance on this or else I will have to cancel my WordPress membership and go with another platform that is easier to use.
    Thank you for your time.

  • Hi –

    The site mentioned does not use our managed hosting environment from WordPress.com. Instead, it’s set up on the open source WordPress.org software which is something different.

    This page talks about this differences in more detail:

    WordPress.com vs. WordPress.org

    Help with that site comes from https://wordpress.org/support/forums/

  • The topic ‘Deleted default admin user and added new admin user’ is closed to new replies.