Deleted Domain

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  phungdao92 · Member · Aug 14, 2020 at 9:24 am

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  I wanted to switch to wordpress.org then I deleted my domain at wordpress.com now it is parked by automatic. It’s pixyhandmade.com
  Also, can you please connect it to new host ( dream host )
  Many thanks

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  supernovia · Staff · Aug 14, 2020 at 7:09 pm

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  Sure thing. You were refunded for the domain, so we would need to send an invoice for that. Once that’s paid, update us here and we’ll restore it for you and help you get it pointed to your new host.

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  supernovia · Staff · Aug 14, 2020 at 7:11 pm

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  Invoice sent.

  Respond here as soon as that is paid.

  Also let us know if we can restore the site you deleted, so we can restore the domain to that so you can take the next step.

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  phungdao92 · Member · Aug 15, 2020 at 2:29 am

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  Hi,
  I would like to pay for it again but when i search on domain management, it said ” this domain is mapped at another wordpress.com ”
  Also, i received the email like this

  “Hello,

  Our records show that you recently completed a request to delete your domain name pixyhandmade.com associated with your WordPress.com account.

  This email is to confirm that your domain has been deleted. As a reminder, once a domain is deleted, you no longer own it and forfeit any remaining time left in the original registration term. Once the deletion is processed by the registry, it can become more costly, or in some cases, not possible, to recover the domain ”
  I know that it was my stupid mistake and i would like to take it back again if that’s possible :(

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  staff-doublebassd · Staff · Aug 15, 2020 at 7:51 pm

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  Hi there,

  You won’t find the option to pay in domain management which is why we sent over the manual payment via email. Did you receive it? If so, once you pay for the subscription via the manual payment we emailed you, we’ll restore the domain back to your account from our end.

  Please let me know if you are unable to find the email we sent.

  Thanks!

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  phungdao92 · Member · Aug 16, 2020 at 4:04 pm

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  Hi there
  Thank you for your reply
  No, I didn’t receive any email for the subscription. I had a Shopify store ( with the domain ) then i moved all to Wp.com

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  fstat · Staff · Aug 17, 2020 at 9:30 am

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  Hi there,

  I have emailed you the payment link again. Please make sure you’re checking the email address that’s associated with your WordPress.com account (https://wordpress.com/me/account).

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  phungdao92 · Member · Aug 18, 2020 at 2:01 am

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  Hello,
  I just paid for the subscription . Waiting for the next move. Thanks

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  staff-mckluskey · Staff · Aug 18, 2020 at 7:10 am

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  Thanks for confirming.
  I have restored the deleted site and the domain back to your account.

  To point the domain to another host, you’ll want to either change the nameservers or add an A record. Here you will find more details about both methods:

  https://wordpress.com/support/domains/#move-a-domain-name

  I hope that helps :)