Deleted Domain

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  alopictures · Member · Jun 6, 2021 at 4:47 am

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  I did not asked to delete my domain. I asked to not charge me for a new plan. I want to keep my domain AloPictures.com but I don’t need a plan at this point

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  kokkieh · Staff · Jun 7, 2021 at 9:40 am

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  Hi there,

  As your domain was removed from your account due to a chargeback, we’ll need to follow up with our billing support team before we can restore it. We’ll let you know as soon as we have more info.

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  staff-blorbo · Staff · Jun 7, 2021 at 6:41 pm

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  As you had requested over email, we canceled and refunded everything, including the domain registration.

  Unfortunately, it was been 2 weeks since that, and the canceled domains is now in the Redemption period: https://wordpress.com/support/domains/domain-expiration/#redemption-period

  A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by our domain partner and is not one which we can waive. That’s in addition to your annual domain renewal from us, so the total is going to be $98.

  I have sent a payment request for the total of $98 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will send a note to our domain partner regarding alopictures.com. This process only takes about 2-3 days start to finish.