Deleted Email to above original Website and wish to delete it

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  melaniegunner · Member · Nov 9, 2022 at 1:25 am

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  Hi, I opened a Word Press Account a while ago with my old (email visible only to moderators and staff) email address. But then I deleted that email before I could delete my WordPress website that is above. I have been trying to access my old account but because I deleted my email before deleting my WordPress account, it is still active. I also cant do Account Recovery because all of my details were etc. were on my old email! Is there any way you can help me please delete the old WordPress website?

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Nov 9, 2022 at 3:30 am

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  Hi there,

  Staff can help you out in this regard.

  Thanks for your patience while the staff gets back to you. I’ve added Modlook for quicker responses.

  Thank You! :)

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  staff-doublebassd · Staff · Nov 9, 2022 at 3:35 pm

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  Hi there,

  I see that you purchased a domain upgrade for your site at one point. If you’re able to pull up that transaction on your bank statement, you can use that to submit the account recovery form as proof of ownership:

  https://en.support.wordpress.com/transaction-id/

  if you’re unable to find the transaction, our Accounts Team will be best positioned to help you here. Since you are unable to fill out the account recovery form, please reach out to them at passwordhelp@wordpress.com, and they’ll be able to further assist you.

  Thanks!