deleted Log-In e-Mail

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  madschirion · Member · Jul 7, 2023 at 8:09 am

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  Hello I lost the access to my website with the domain: https://marionoberleitner.com/ because the e-mail adress that I initially used was deleted.
  I am still paying for the Domain, and I would like to access and edit it again.
  Thank you for your help.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jul 8, 2023 at 12:42 am

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  I do not see any upgrades under your @madschirion WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login?
  I can confirm that marionoberleitner.com is registered at WordPress.com but is under a different account and not your @madschirion login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  Once you are connected to the correct account we are happy to help you with managing your domain. Thanks!