Deleted media files are still appearing
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Are uploaded media files supposed to disappear after some time? I have a few that linger around despite being deleted. And it’s been more than 3 days (like some threads here suggest that these files are purged with period of 3 days). How can I really delete them?
Thanks.
The blog I need help with is: (visible only to logged in users)
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It’s similar to issue described here: https://wordpress.com/forums/topic/deleted-media-still-appearing/
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Hi there!
Can you let us know the URL of the site where you’re having this problem and specifically where you’re still seeing them? Once we have that information, we’ll be better able to advise.
Thank you!
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Deleted files that still are accessible:
- https://lenector.files.wordpress.com/2023/02/lenector_comic_telling_your_own_tale-1.pdf
- https://lenector.files.wordpress.com/2023/02/lenore_and_hector_comic_telling_your_own_tale_wip-2.pdf
- https://lenector.files.wordpress.com/2023/02/lenore_and_hector_comic_telling_your_own_tale_wip-3.pdf
- https://lenector.files.wordpress.com/2023/02/lenore_and_hector_comic_telling_your_own_tale-1.pdf
- https://lenector.files.wordpress.com/2023/02/lenore_and_hector_wip_comic_telling_your_own_tale.pdf
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It seems like deleting PDFs somehow doesn’t really remove them even when cache is cleaned.
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We have a CDN that caches media files. It looks like most of these were cleared completely by the time I checked, and I’m getting 404s for all of them. But I ran them through a cache clear again, just to be sure.
Please also clear cache in your local browser, just in case:
https://wordpress.com/support/browser-issues/#clearing-your-browser-cache -
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