Deleted my account

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  ssobackup · Member · Nov 11, 2022 at 1:31 am

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  I have deleted my account ‘ssostorage’ ‘(email visible only to moderators and staff)’ on oct 31.
  I have moved my sites to a wordpress.org server and did not think I needed the account any longer but did not realise it was also my jetpack login. Can this be reactivated and would I still have access to my premium jetpack and backups?

  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Nov 11, 2022 at 2:35 am

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  Hi there,

  Staff can help you out in this regard.

  Thanks for your patience while staff gets back to you. I’ve added Modlook for quicker responses.

  Thank You. :)

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  staff-doublebassd · Staff · Nov 11, 2022 at 4:54 pm

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  Hey there,

  If it has been under 30 days, the Account Recovery Team can assist you with restoring your account. If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access.

  You can use the transaction ID on your bank statement from when you purchase the upgrade to submit the account recovery form.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!

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  ssobackup · Member · Nov 13, 2022 at 9:39 pm

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  Thank you, I will email shortly as the form won’t work for my situation.