Deleted my subscription
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Hello,
I cancelled my plan but should have until December 17thwigh my website and domain. If I cancel, you should not even my plan early. I cancelled to get a refund, as I do not plan to renew after December 17th.I cancelled and now do not have access, but I paid a year so why am I losing access a month ahead of my subscription?
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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How do I delete my subscription and plan and close the account and delete the website permanently
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I restored your domain and the WordPress.com Personal plan with the previous validity of December 17th. You can see your subscriptions at https://wordpress.com/me/purchases
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Hi @rcarrie583
I don’t see any WordPress.com sites or subscriptions on your account. You seem to have a WordPress.org site hosted by Bluehost, which is a different company.
There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.
To cancel your site with Bluehost, please contact their support team. To close your WordPress.com account, you can follow the instructions here:
Closing your account deletes all sites you own and all their contents. After a few weeks, the data will be entirely purged from our system, and at this point, the process cannot be reversed. How to Close Your Account To permanently close your WordPress.com account, follow these steps: Consider if you need to close your account by reviewing these alternatives first. Cancel any activeNote that closing your WordPress.com account will not delete your Bluehost-hosted WordPress.org site. To cancel and delete the site, you must contact Bluehost support.
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