deleted paid site.
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Hi, I accidentally deleted my paid site. I am new at this and I think I added a whole bunch of pages and accounts out of confusion…The site I am trying to activate is not allowing me to access it. Help!!! I don’t want to lose my site…Thanks,
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https://kberry2110.wordpress.com is no longer available.
The authors have deleted this site.Deleting a wordpress.com site requires ignoring multiple warnings that doing so is a permanent action and even clicking a link sent to you by email to actually delete the site.
Deleted wordpress.COM blog URLs are not recycled, regardless of who registered and deleted them and the only exceptions are made are for URLs that were deleted 2 or more years ago. http://en.support.wordpress.com/recycling-blog-names/
You can register another .wordpress.com blog http://en.support.wordpress.com/register-a-blog/
Then if you wish to you can register a domain via a domain mapping upgrade because it does not matter what the underlying .wordpress.com address is when you are domain mapping.
http://en.support.wordpress.com/domain-mapping/
http://en.support.wordpress.com/domain-mapping/register-domain/ -
I accidentally deleted my paid site.
We need details please.
1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Here is the confirmation of my payment of $48.44 on October 5th 2016.
WPCHRG.COM
Transaction DateMonday, 10/03/2016
Posted DateWednesday, 10/05/2016
DetailsTechnology Services
Appears on your statement as: WPCHRG.COM [redacted by staff] CA 94110 USAMy URL is beingmesober.com
Email is (email visible only to moderators and staff)
My user name is beingmesober2009 -
Thanks so much for the added information for Staff. They will respond as soon as they work their way forward to this thread.
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Hi there,
I accidentally deleted my paid site
It is not possible to delete a site with upgrades. You’ll need to cancel the upgrades first before you could delete the site. Additionally, the account you’re using to post here has never owned any upgrades on WordPress.com. If you look at your billing history you’ll see it is completely empty.
https://wordpress.com/me/purchases/billing/
The domain, beingmesober.com, and the site to which it’s attached has not been deleted, but they belong to a completely different username account, beingmesober
You need to log out of the beingmesober2009 account, and log in as the correct username to be able to access that site. That account is using a different email address than the one you posted above. I cannot tell you the email address being used by the other account under any circumstances.
If you’ve lost your login details for that account, you need to submit our account recovery form and we can help you regain access to it.
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Hi,
Thank you for your response. The other emails I used were (email visible only to moderators and staff) and (email visible only to moderators and staff)…I accidentally put kn instead of kberry. I think that was where I messed up. I have been billed 43.00 so I should have a paid account…
Hope to have this resolved soon…is there any live people I can talk to? -
As I said above, your site belongs to the username, beingmesober. You are currently logged in as the username beingmesober2009. This is a completely different account.
Click on the profile icon top-right and sign out of this account. Then log back in as the username beingmesober. Then you will have access to your site.
is there any live people I can talk to
First, you need to be logged into an account that has a paid upgrade to access live chat. The account you’re logged in as at the moment owns no upgrades.
Second, we cannot do account recovery via live chat. If you don’t remember the password for your other account, the Account Recovery link I gave above is the only way to verify you own that account and regain access.
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How do I find out which account I paid for…so sorry, I’m really not this complicated! Newbies!
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See here https://en.forums.wordpress.com/profile/beingmesober
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
If you cannot provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
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EDIT
You must provide proof ownership to Account Recovery Staff, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access. -
How do I find out which account I paid for
You bought the upgrades using the username beingmesober. Please follow these steps:
1. Log out of WordPress.com
2. Then click the login button, and where it says Username, type beingmesober and type your password.
3. If it doesn’t want to accept the password, go here:
https://wordpress.com/wp-login.php?action=lostpassword
4. Where it asks for a username or email, type beingmesober. Then you will get an email at the address you used for that account to reset your password so you can log in again.
5. If you don’t receive an email, you need to submit the account recovery form as we’ve explained above.
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