Deleted PDF still showing

• 

  axeladmin2014 · Member · May 27, 2015 at 12:44 pm

  • Copy link
  • Add topic to favorites

  I need to stop a deleted PDF from showing as it contains sensitive data. I have removed it, tried uploading a blank pdf so that it’s available instead but it keeps getting a new name.
  How do I get WP.com to stop serving the file?

  It’s not a browser issue as some testers, who have never visited the site before, also gain access to it.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 27, 2015 at 4:34 pm

  • Copy link

  To keep things running quickly around here, files are held in multiple caches through a separate system. These caches are usually cleared within 3 days.

  IMPORTANT NOTE: Deleting blogs and/or blog content does not remove any indexed items from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months.
  https://support.google.com/webmasters/answer/1663419?hl=en

  I tagged this thread for Staff to take notice of your issues, concerns and feedback. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  lizthefair · Member · May 27, 2015 at 8:34 pm

  • Copy link

  As Timethief mentioned the cached version of the PDF will be removed from WordPress.com in a short amount of time. I’m also going to follow up with you in private email to check on the status of this particular file