Deleted Plugins Caused White Screen of Death

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  zachcater · Member · Oct 15, 2015 at 5:29 pm

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  I deleted some plugin’s on my website and it has caused the ‘White Screen of Death’.

  I have tried renaming the files on my FTP Software to see if it is either a fault with the plugins folder directly or my themes folder, however after changing both individually and together it has still left my website with the ‘White Screen of Death’.

  Any help would be greatly appreciated.

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  timethief · Member · Oct 15, 2015 at 5:30 pm

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  That site is not hosted by WordPress.COM. Our support docs do not apply to it and we do not provide support for it here at WordPress.COM. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  zachcater · Member · Oct 15, 2015 at 5:35 pm

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  My apologies – I should have mentioned that the website that I am referring to is a http://www.web.xxxxx.org.uk website.

  I am simply using my personal account as I facilitate the website for a charity.

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  timethief · Member · Oct 15, 2015 at 5:37 pm

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  We cannot help you with any site that is not hosted by WordPress.COM. We direct all those who have sites hosted elsewhere to the wordpress.ORG support forums.