Deleted Site

• 

  noemolina33 · Member · May 17, 2022 at 3:02 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I purchased a domain through a different account on WordPress. I deleted it and got reimbursed, but need the domain active again so I can purchase it through my new account created.

  Could you make it public again so I can purchase the domain (actionfoodsandpackaging.com) and start over.

  Thank you.

• 

  noemolina33 · Member · May 17, 2022 at 4:34 pm

  • Copy link

  Is it possible to have the domain released sooner than the 90 day waiting period?

• 

  staff-ozmodiar · Staff · May 17, 2022 at 5:56 pm

  • Copy link

  Hi,

  Just to clarify, are you looking to repurchase the domain again from us here at WordPress.com (but with a different user account)? Or to purchase/use it elsewhere?

• 

  noemolina33 · Member · May 17, 2022 at 6:12 pm

  • Copy link

  Hi, thank you for replying.

  Yes, just trying to repurchase the domain again from WordPress from a different account.

• 

  noemolina33 · Member · May 17, 2022 at 6:18 pm

  • Copy link

  I want to purchase the same domain with my new user account with WordPress.

• 

  staff-doublebassd · Staff · May 17, 2022 at 7:00 pm

  • Copy link

  Hey there,

  You canceled the domain within 5 days of registering it, so it should be available again soon if you wanted to wait. Once a domain name is deleted by the registry at this stage, it is immediately available for registration by any registrant through any Registrar, and that happens shortly after the 5-day grace period.

  However, if you want to get the domain back immediately and are able to log into the account that originally purchased the domain, we can restore the domain for you. The site was also deleted, so we’d need to restore that as well, but once we do, we can restore the domain. Then, you can follow the instructions on our support page on how to transfer the domain from your old account to your new one:

  https://en.support.wordpress.com/transfer-a-domain-to-another-wordpress-com-account/

  You can post here from your other account to confirm your ownership and we’d be happy to assist. However, I see that you have a Business plan and therefore you have access to our live chat support. You can also start a chat session from the link below and we’ll help you with the domain restoration in real-time.

  https://wordpress.com/help/contact

  Hope this helps. Let us know if you have any questions.

  Thanks!

• 

  noemolina33 · Member · May 23, 2022 at 1:53 pm

  • Copy link

  Thank you! It was available within those 5 days like you said.

• 

  staff-ozmodiar · Staff · May 23, 2022 at 1:57 pm

  • Copy link

  So things are all sorted out?