Deleted site and can't transfer domain name
-
Hi! I deleted my website here (annapineapple.com) but would like to transfer my domain name. Currently it is locked. It says my domain will expire in aug 2018 but now that I have deleted my site and cancelled payment (about 3 hours ago), I can’t find a way to manage my domain here. Thank you!
-
I have added a tag “modlook” to this topic. One of the members from the WordPress.com staff/WordPress.com Happiness Engineers should be able to help you through this.
-
Thank you!! I have the codes for the mapping and everything, just don’t know how to get them to the right person
-
Hi there,
Your domain is not locked. It is cancelled and has been removed from our system. When you cancel a domain, you stop owning it, and you won’t be able to do anything with it any more until such time as it’s released by the registrar so anyone can buy it again.
If you still want to use that domain I can try to get it back from our domain registrar and restore it to your account. Please confirm if I should do that.
-
-
I have emailed our registrar to ask them to restore the domain. They typically reply within 24 to 48 hours, but I’ll let you know once I hear back from them.
-
-
Can you please start your own thread at this link:
https://en.forums.wordpress.com/?new=1
If you post into someone else’s thread we don’t have all your account information we need to help you.
When you create the thread, please add the tag “modlook” and a staff member will reply to you.
-
Closing this thread to new replies as @annapineapple’s issue has since been resolved via email.
- The topic ‘Deleted site and can't transfer domain name’ is closed to new replies.