Deleted site and would like a refund

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  marghew2 · Member · Jan 29, 2021 at 5:30 pm

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  I was auto-renewed end of December for a year of service. I have now deleted that account and would like a refund for the remaining time on the subscription

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  supernovia · Staff · Jan 29, 2021 at 5:57 pm

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  We’re able to refund the plan cost, but not the domain renewal at this point. If you want to keep the domain so you can use it elsewhere, please let us know right away so we can get it uncancelled for you.

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  marghew2 · Member · Jan 29, 2021 at 6:04 pm

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  Please refund whatever is possible. I will not be using the domain name going forward

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  staff-blorbo · Staff · Jan 29, 2021 at 6:55 pm

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  A refund for the plan was sent today. Depending on your credit card provider, it can take up to 10 days for the credit to appear on your statement.

  The domain, however, has passed our refund window: https://wordpress.com/support/manage-purchases/#refund-policy

  If you’d like, I can restore the domain to your account.