Deleted WordPress Site that had active DNS records

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  graytulip · Member · Oct 9, 2017 at 6:54 pm

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  We accidentally deleted the entire wordpress site which housed our domain name and DNS settings. The domain was purchased through WordPress http://www.dreamweightblankets.com but we can not add it to a new WordPress site because we get an error “this domain is already mapped to a wordpress site” and that is our deleted site.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Oct 10, 2017 at 8:22 am

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  Hi graytulip,

  I can restore dreamweightblankets.com to another site in your graytulip account. The domain costs have already been refunded so I would need to send a payment request for $26. The domain can be restored to graytulip.wordpress.com.

  Where would you like to use the domain? For a WordPress.com site or a site hosted elsewhere?

  If you are happy to proceed with restoring the domain, just reply to confirm.

  Thanks!

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  graytulip · Member · Oct 10, 2017 at 4:02 pm

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  Hi Gemmacevans,

  Yes please charge the card that is on our account now and reinstate the dreamweightblankets.com to our account. We will be using a shopify website with the domain not a wordpress for the time being.

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  gemmacevans · Member · Oct 11, 2017 at 9:05 am

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  Hi graytulip,

  Your account shows another member of staff restored the domain a few hours ago and it is now active on your account:

  https://wordpress.com/domains/manage/

  I’ll close this thread so all your support stays in one place, although you’re welcome ask any further questions in the other thread.

  Thanks!