deleting a website

  • Unknown's avatar

    Hi, I need help to delete a website.

  • Unknown's avatar

    I tried to delete this account and it’s not possible. Error.
    Also, I have another website with another account (obviously) that I cannot access by any means that you provide in the options. Please don’t repeat what already says there. Just help me delete both…
    I should be able to delete any data related to me due to the GDPR law – especially the one I put there, so please assist me in that. I would prefer also a better, more efficient communication channel.
    Thank you.

  • Unknown's avatar

    Not this account – [redacted]!
    I want to delete natashaessenceflow!
    Omg this is crazy.
    This platform is so confusing…

  • Hi there!

    Only an owner of the site is able to delete it. You should not have problems deleting the site essenceflow.wordpress.com when logged into the account natashaessenceflow. What error do you see when trying that?

  • Unknown's avatar
    natashaessenceflow · Member ·

    Hi, thank you for your answer.

    It just gave me an error message that it cannot be done right now and I should contact support.

    The other page that I want to delete badly is this one:
    https://yoganatasha.wordpress.com

    I have emails that people commented on the posts I’ve written but cannot find the email when I opened it.
    The natashaessenceflow has the same email where I found those emails, perhaps it got overwritten or something?

  • It just gave me an error message that it cannot be done right now and I should contact support.

    Hmm, it might be some temporary issue because I don’t see any reason why you wouldn’t be able to delete it. Please try to remove it again from here.
    If the error appears again, please make a screenshot. You can use an online tool for that (such as https://snipboard.io/), or follow the instructions described here: https://en.support.wordpress.com/make-a-screenshot/.

    The other page that I want to delete badly is this one:
    https://yoganatasha.wordpress.com

    I see that you’ve just changed the email address on that account so, it looks like you can access it? Here too, you shouldn’t have any issues deleting the site – just make sure you’re logged as yoganatasha.

  • Unknown's avatar
    natashaessenceflow · Member ·

    I see that you’ve just changed the email address on that account so, it looks like you can access it? Here too, you shouldn’t have any issues deleting the site – just make sure you’re logged as yoganatasha.

    I have?
    How?
    I haven’t even logged in because I don’t know my password…
    And when I choose “reset password” it never comes.
    :(

  • Maybe it’d be helpful if I send an email to the address on the account? Then you can check all of your email addresses and locate the correct one to sign in with?

  • Unknown's avatar
    natashaessenceflow · Member ·

    Yes, please.
    I just hope it’s not that one that I haven’t used for ages…

  • I’ve just sent an email. It looks like it’s sometimes delivering and sometimes not. You mentioned you were getting notifications when people commented on posts. Can you reset your password with that email address?

  • Unknown's avatar
    natashaessenceflow · Member ·

    I didn’t get the email, unfortunately…
    Did you send it to my gmail??

  • @natashaessenceflow no, it was sent to the one associated with yoganatasha. You’ll need to check all of your addresses. :)

  • Unknown's avatar
    natashaessenceflow · Member ·

    I don’t know if this secrecy is because we are on a public forum but I checked all my emails and it’s not in any of them.
    I made this website in 2012/2013 and haven’t looked at it since. I do not remember what email is there.
    I just want to delete that thing because it’s useless to me and a bit embarrassing and you are not really helping.
    Can you help me delete it finally?
    I would be very grateful.

  • I don’t know if this secrecy is because we are on a public forum but I checked all my emails and it’s not in any of them.

    On one hand, we’re on a public forum, so yes, we won’t be able to share any sensitive information here. On the other hand, you know this is your site but the only proof we can have is that you actually have access to the email address with which you’ve opened the account.

    If you’re not receiving our emails, I’d suggest you send one to passwordhelp[at]wordpress.com – have a look at this page before to see what proof of ownership we need to help you get access to the account:

    Recover Your Account

    Our Account Recovery team will reply to your email. Thanks!

  • Unknown's avatar
    natashaessenceflow · Member ·

    I’ve seen this link…

    So if I cannot access that email that’s it?
    I cannot do anything?

    Can’t you at least tell me what email it is so I can look into accessing it???

  • So if I cannot access that email that’s it?
    I cannot do anything?

    Unless you have any other proof of ownership as described in our Account Recovery guide, then you won’t be able to access that account and delete the site.

    Can’t you at least tell me what email it is so I can look into accessing it???

    No. We cannot disclose information about other users neither publicly nor privately.

    I suggest contacting our Account Recovery Team using the email staff-mckluskey provided as this is the best way to get help with your account.

  • Unknown's avatar
    natashaessenceflow · Member ·

    It’s not another user, it’s me.
    I am the user.

  • Please contact the Account Recovery team. There’s nothing more we can do here.

  • Unknown's avatar
    natashaessenceflow · Member ·

    Ok, thank you.
    I never wanted this conversation to be public. So can you please delete this thread.
    Kind regards.

  • We don’t delete threads from the forum, but there’s no private information here so you don’t need to worry.
    Have a nice day!

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