Deleting account

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  jsmiller4 · Member · Dec 29, 2015 at 11:19 pm

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  I would like to delete all accounts associated with my name/ profile. I have canceled the domain, but it keeps saying ‘you have active premium upgrades’ and to cancel these first. I have no idea what the upgrades are and cannot figure out how to cancel them so I can delete my account. Please help: (email visible only to moderators and staff)

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  timethief · Member · Dec 29, 2015 at 11:29 pm

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  Which domain did you cancel?
  What is the URL?

  I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  jsmiller4 · Member · Dec 30, 2015 at 12:22 am

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  Thanks! I’m trying to cancel this site: http://mindfulnutritionandwellness.com/

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  timethief · Member · Dec 30, 2015 at 12:25 am

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  mindfulnutritionandwellness.com is hosted by GoDaddy.com
  WHOIS: Click Here
  IP Address: 50.63.202.57
  Name Servers:
  ns65.domaincontrol.com
  ns66.domaincontrol.com

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  timethief · Member · Dec 30, 2015 at 12:25 am

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  Contact your web host directly because that site is not hosted by wordpress.COM. WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a wordpress.ORG software install on paid hosting, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  See also https://apps.wordpress.org/support/

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  jsmiller4 · Member · Dec 30, 2015 at 12:52 am

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  Thanks! This is a WP.com account and I have cancelled the domain on Go Daddy. Now I am trying to get rid of the WP site and I cannot figure that out.

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  staff-doublebassd · Staff · Dec 30, 2015 at 7:10 am

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  Hey there,

  I can definitely cancel the subscription of the domain mindfulnutritionandwellness.com for you, but I see that you have it paid through 2017-01-03. You sure you want it canceled?

  Just making sure! Let me know and I’d be happy to remove it form under your account.

  Thanks!