Deleting account

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  pdg6805 · Member · Jan 24, 2017 at 1:04 pm

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  I cant confirm my account at gravatar because i don’t get the email for confirmation so I cant update the image.
  I would like to delete my wordpress account and my gravatar account completely from the face of the internet, thanks

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  gemmacevans · Member · Jan 24, 2017 at 3:49 pm

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  Hi there,

  I’ve just sent an email to the email address on your WordPress.com account — I’ll follow up with you by email.

  Please let me know if you don’t receive it. Thank you!

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  pdg6805 · Member · Jan 24, 2017 at 5:51 pm

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  did not receive it

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  gemmacevans · Member · Jan 25, 2017 at 1:09 pm

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  Hi there,

  Can you check your spam, junk and social folders in case the email has ended up there?

  Thanks!

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  pdg6805 · Member · Jan 25, 2017 at 1:35 pm

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  I did not find it in any of those

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  gemmacevans · Member · Jan 26, 2017 at 10:40 am

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  Hi there,

  I’ve checked our system and can see that the emails have been sent — which points to a problem between the email leaving us and arriving with you.

  As you are receiving forum notifications, it could be that your email provider is discarding the email from certain WordPress.com addresses for some reason. Please can you whitelist help[at]wordpress.com and donotreply[at]wordpress.com in your email account.

  Doing so will tell your email provider to allow emails these emails.

  Let me know when you’ve done so and I’ll resend the email.

  Thank you!

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  pdg6805 · Member · Jan 26, 2017 at 1:13 pm

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  I added it to my contacts so please resend email, thanks for the help

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  gemmacevans · Member · Jan 26, 2017 at 2:48 pm

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  Thanks for doing that, I’ve just resent my email to you.

  If you receive it, you can reply to me there.