deleting account

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  justinerm15 · Member · Feb 16, 2017 at 4:31 pm

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  Hi, I somehow mixed up the domain address I would like, and what I have chosen is not correct. Can you please delete this so I may start from scratch. Thank you

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 16, 2017 at 7:40 pm

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  1. What is the wrong domain URL? And what is the correct one?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-zinnia · Staff · Feb 16, 2017 at 8:12 pm

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  Howdy –

  I’ll be happy to help. Please share the details requested by timethief so I can take a closer look.

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  justinerm15 · Member · Feb 16, 2017 at 8:16 pm

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  the domain I want is JustineMackey.com

  That is what I clicked on and somehow it made it something different. can we change it or just delete this account please so that I may start over

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  staff-zinnia · Staff · Feb 16, 2017 at 10:42 pm

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  Alright, no problem!

  Right now you have justinemackeycom.wordpress.com registered to your user account. This is the free site that you will need to attach a custom domain, like justinemackey.com to your account.

  While you will see both justinemackeycom.wordpress.com and justinemackey.com when you are signed in and working on the site your viewers are only going to ever see justinemackey.com as the .wordpress.com site address will automatically redirect to it.

  So, the first step is that you’ll want to add a plan upgrade to your account so you can register the domain. Go to wordpress.com/pricing/ to pick out the right plan for you.

  Next, click on My Sites > Domains and register justinemackey.com.

  Let me know if you have any other questions about this information.