deleting account

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  loupaixao · Member · Mar 8, 2024 at 1:32 pm

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  I have been trying for days to transfer my domain from godaddy to wordpress and now I have done it so many times I give up so I have decided to permanently delete my current wordpress account and start again with a new account but I can’t delete the account because there are apparently active payments on the account even though I have already cancelled them all and I have confirmation from PayPal of the refund. Not only this but now It says I no longer have access my site tupi-design.com so can’t connect it to the new wordpress account! please help

  Self-declared URL: @loupaixao
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Mar 9, 2024 at 9:18 am

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  Hi there!

  I canceled the active domain connection from your site. If you want to close your WordPress.com account, you can do so by following these steps:

  

  Close Your Account

  in WordPress.com Support

  3 min read

  Closing your account deletes all sites you own and all their contents. After a few weeks, the data will be entirely purged from our system, and at this point, the process cannot be reversed. How to Close Your Account To permanently close your WordPress.com account, follow these steps: Consider if you need to close your account by reviewing these alternatives first. Cancel any active

  However, please note that you don’t have to close your account. You can go to https://wordpress.com/start and start creating new sites on the same WordPress.com account. Please let me know if I can help you with anything.

  Regards