Deleting account

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  barbee55 · Member · Aug 7, 2019 at 8:20 pm

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  I’m directed here to permanently delete my account. How do I finish this up?

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  justjennifer · Member · Aug 8, 2019 at 6:01 am

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  Hi there, I’ve flagged this thread for Staff assistance. Thanks for your patience while they get back to you.

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  kokkieh · Staff · Aug 8, 2019 at 8:38 am

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  Hi there,

  You have a site, diamondbarbee.wordpress.com, that used to be on our Business Plan, and that has plugins installed. Sites like that cannot be deleted unless we first revert them back to how they were before you installed any plugins.

  This will cause any content added to the site since you first installed plugins to be lost, so please confirm if I must go ahead and do that.

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  barbee55 · Member · Aug 8, 2019 at 4:07 pm

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  I confirm I want my account deleted.

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  supernovia · Staff · Aug 8, 2019 at 7:28 pm

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  @barbee55 you should be able to delete the site now if you’d like, and then delete your account. Once you delete your site or your account, or both, we have 30 days to restore (if you respond to our deletion email), then the username and sitename will be scrubbed and permanently deactivated.

  Let us know if you need more help!