deleting administrator

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  tabithacummings · Member · Apr 25, 2015 at 5:23 pm

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  How to delete an administer on my account

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 25, 2015 at 5:27 pm

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  Is the person in question the person with the Username account who registered the blog and who is the actual owner of the blog and the original Administrator? If not, then see here https://en.support.wordpress.com/user-roles/#removing-users

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  timethief · Member · Apr 25, 2015 at 5:29 pm

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  Note that companies, non-profits, and groups of any kind do not own blogs. Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and their associated email address.

  The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or transfer the blogs and the upgrades to another username account or to use the lost password link or account recovery form.

  http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
  https://en.support.wordpress.com/my-upgrades/#transferring-upgrades

  https://en.wordpress.com/wp-login.php?action=lostpassword
  https://wordpress.com/wp-login.php?action=recovery

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  tabithacummings · Member · Apr 25, 2015 at 5:49 pm

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  I am the business owner of which the blog has been created for. I have also paid for the account. However, an employee, no longer employed was the one who set up the blog

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  timethief · Member · Apr 25, 2015 at 6:03 pm

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  Then you don’t own the blog and you need to contact the employee to have that person log ion under the the exact same username account that registered the blog and transfer the blog and the upgrade to your username account.
  http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
  https://en.support.wordpress.com/my-upgrades/#transferring-upgrades

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  tabithacummings · Member · May 5, 2015 at 2:18 pm

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  Since you cannot remove her from the blog, I would like to cancel any renewal of this site that would be charged to my credit card. If any future charges appear I will contact my credit card company and file a dispute against you providing them with screen shots of this conversation. Please let me know that this request has been processed. Thank you

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  jeremeylduvall · Member · May 14, 2015 at 4:23 pm

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  Hi @tabithacummings,

  I’m happy to help you get this resolved or issue a refund if you’d prefer that. First, let’s address the overall issue.

  The current site allourfriends.wordpress.com is not owned by your account tabithacummings. It’s owned by a different user account. In order to remove that user, we’ll need to first transfer ownership of the site and all upgrades to your account. The main way to do that would be to submit a request from the email address attached to that account or submit a forum request from that account asking for everything to be transferred to tabithacummings. Are you able to perform either of those options?