Deleting my account

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  thestevenlane · Member · Feb 14, 2017 at 7:55 pm

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  Hello, I’m following the instructions on:
  https://en.support.wordpress.com/delete-site/

  I canceled WordPress Premium, but I keep getting prompted to cancel upgrades before going on to delete the site.

  There is a premium theme attached, but there is no way to delete it.

  What can I do to delete my site and account today?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 14, 2017 at 10:36 pm

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  There is a bug and Staff have to remove the premium themes or transfer them to other sites you have registered.

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  thestevenlane · Member · Feb 15, 2017 at 12:29 am

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  Cool, thanks timethief, I’m subscribed.

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  gemmacevans · Member · Feb 15, 2017 at 12:57 pm

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  Hi @thestevenlane,

  I’ve just removed the premium theme from your account — you should be able to delete your site now.

  Come back to me if you have any problems.

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  thestevenlane · Member · Feb 15, 2017 at 4:35 pm

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  Hi @gemmacevans,

  Thank you, I was able to delete the site.

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  gemmacevans · Member · Feb 16, 2017 at 3:37 pm

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  Hi,

  Thanks for letting me know — glad I was able to help.

  All the best!