deleting my site

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  pbusso · Member · Aug 1, 2018 at 3:19 pm

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  I need to delete my site but go this message ‘To delete your account, you’ll need to cancel any active purchases in Manage Purchases before proceeding’ and I don’t see any way to do that when I go into Manage Purchases. I have a Premium account that I had to pay a one-time fee for back in 2012.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 1, 2018 at 3:53 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  staff-zinnia · Staff · Aug 1, 2018 at 4:03 pm

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  Hi-

  This message is referencing the Premium Theme: Photography purchased back in 2012.

  Please confirm that you’re alright with me deleting that upgrade from your account.

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  pbusso · Member · Aug 4, 2018 at 7:23 am

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  Hello

  Yes please.
  I need to delete my entire site and it seems this purchase is getting in the way.

  Thank you!
  -Patricia

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  fstat · Staff · Aug 4, 2018 at 8:18 am

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  Hi there,

  I have removed the premium theme from your site and you can now go ahead and deleted it.

  Let me know if there’s anything else I can do for you. I’m happy to help.