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Forums / Deleting old site I don't have access to.

Deleting old site I don't have access to.

  • Unknown's avatar
    general261017 · Member · Oct 26, 2017 at 3:29 pm
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    I want to delete an old WordPress site which was created for my company a number of years ago. The person who created it has since moved on from the business so I can’t login to the website. Is there anyway to get it removed?

  • Unknown's avatar
    timethief · Member · Oct 26, 2017 at 7:25 pm
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    Companies, organizations and groups of any kind do not own sites. Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    Support Staff cannot breach the privacy policy and provide the log-in information. They cannot violate privacy policy and delete the site.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

    http://NAME_OF_BLOG.wordpress.com/wp-admin/

    * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

    If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    If the login information has been lost go to
    https://en.support.wordpress.com/passwords/
    https://en.support.wordpress.com/passwords/#lost-password

    If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/

  • Unknown's avatar
    timethief · Member · Oct 26, 2017 at 7:32 pm
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    BTW what is key to getting correct answers to support questions is to provide the actual URL of the site starting with http:// and you did not do that.

    Know that WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page. That support is found at
    the wordpress.ORG support forum is http://wordpress.org/support.

    To confirm where the site is hosted type the URL in here https://www.whoishostingthis.com/

  • The topic ‘Deleting old site I don't have access to.’ is closed to new replies.

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  • not URL provided
  • transfer blog to another username account
  • transfer site to another username account
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 8 years
  • Latest reply from general261017

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