DEleting site

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  mrtmusson · Member · Feb 21, 2017 at 3:15 pm

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  Hi there I’m trying to delete site but says I have premium purchases and there fore cannot delete,. I don’t have premium purchases . So I’m stuck. Please help

  The blog I need help with is: (visible only to logged in users)

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  jenlynnemc · Staff · Feb 21, 2017 at 6:03 pm

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  Hi There,
  There may be possibly an upgrade there that could be stopping you, here is a support page that can take you through removing any upgrades on your site before deleting.
  https://en.support.wordpress.com/delete-site/#deleting a-site-with-upgrades
  Hope this helps!
  Thanks

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  mrtmusson · Member · Feb 21, 2017 at 7:00 pm

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  Hi there,

  Unfortunately this didn’t help. I’m not showing any upgrades or previous purchases

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  timethief · Member · Feb 21, 2017 at 7:02 pm

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  To delete a WordPress.COM hosted blog you must be logged in as Admin under the exact same username account that registered it to navigate to Dashboard > Tools > Delete Site. The guide is here http://en.support.wordpress.com/delete-site/

  https://wordpress.com/settings/delete-site/NAME_OF_BLOG.wordpress.com

  *Replace “NAME_OF_BLOG” with the actual name of the blog in the URL above.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

  If the log-in information is lost you need to visit https://en.wordpress.com/wp-login.php?action=lostpassword

  Read also: Account Recovery https://en.support.wordpress.com/account-recovery/

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  timethief · Member · Feb 21, 2017 at 7:03 pm

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  Do you have a premium theme? Or a retired theme?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Feb 21, 2017 at 8:41 pm

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  Hi there,

  are you trying to delete http://running4rio.wordpress.com/? If so, you are right, there are no history of upgrades under that account. Did you follow this guide when attempting to delete your site?