Deleting Site

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  brandonfentonphotography · Member · Apr 9, 2017 at 1:30 am

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  I am trying to delete my site but it currently won’t let me. It says I have a premium upgrade and to cancel it but I am not seeing a way to cancel the premium upgrade

  The blog I need help with is: (visible only to logged in users)

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  garysixtyeight · Member · Apr 9, 2017 at 1:31 am

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  Hi Brandon,

  Please see this guide to Deleting a site with upgrades.

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  timethief · Member · Apr 9, 2017 at 2:18 am

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  I’m guessing that you may have a premium theme.

  Premium themes have to be (1) removed by Staff or (2) transferred to another site of yours before the site they are on currently can be deleted. Deleting a site with upgrades https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades

  If Staff removes the theme for you, you won’t be able to get it back. And, if you delete the site, its name will not become available again, so do not use that option to “start over”.

  If you’ll confirm you understand that, Staff will act for you. Just state exactly which of the two options you want to pursue.

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Apr 10, 2017 at 9:13 am

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  Hi there,

  I have a premium upgrade and to cancel it but I am not seeing a way to cancel the premium upgrade

  There was a Premium Theme still on your account — I’ve removed it for you, so you should be able to delete your site now.

  Come back to me if you have any problems.